Privacy Policy

1. Information We Collect

We collect information you provide directly to us, such as when you create an account, use our services, or contact us for support.

Information you provide:

• Account information (email address, profile information)
• Conversations and messages you create
• Knowledge and files you upload
• Phone numbers and email addresses for communication features
• Feedback and support communications

Information we collect automatically:

• Usage data and analytics
• Device and browser information
• IP address and location data
• Cookies and similar tracking technologies

2. How We Use Your Information

We use the information we collect to provide, maintain, and improve our services:

• Provide and operate interface0 services
• Process and respond to your conversations with AI models
• Enable phone calling and email features
• Maintain conversation history and context memory
• Improve our services and develop new features
• Provide customer support
• Send important service updates and notifications

3. AI Model Providers

interface0 integrates with multiple AI model providers (OpenAI, Anthropic, Google, etc.). When you use these models:

• Your messages may be sent to the respective AI provider
• Each provider has their own privacy policy and data handling practices
• We do not control how these providers process your data
• Some providers may use conversations to improve their models (check their policies)

4. Information Sharing

We do not sell, trade, or otherwise transfer your personal information to third parties except in the following circumstances:

• With AI model providers to process your requests
• With service providers who assist in operating our platform
• When required by law or to protect our rights
• In connection with a business transfer or acquisition
• With your explicit consent

5. Phone and Email Privacy

When using our phone and email features:

• Call recordings and transcripts may be stored to improve service quality
• Email content is processed to enable AI responses and suggestions
• Contact information is stored securely and used only for intended communications
• You can request deletion of call recordings and email data

6. Data Security

We implement appropriate technical and organizational security measures to protect your personal information:

• Encryption of data in transit and at rest
• Regular security assessments and updates
• Access controls and authentication
• Secure data centers and infrastructure

7. Data Retention

We retain your information for as long as necessary to provide our services and comply with legal obligations:

• Conversation history: Until you delete it or close your account
• Account information: Until account deletion
• Usage data: Typically 2 years for analytics purposes
• Legal compliance data: As required by applicable laws

8. Your Rights

Depending on your location, you may have the following rights regarding your personal information:

• Access: Request a copy of your personal information
• Correction: Update or correct inaccurate information
• Deletion: Request deletion of your personal information
• Portability: Export your data in a machine-readable format
• Restriction: Limit how we process your information
• Objection: Object to certain types of processing

9. Cookies and Tracking

We use cookies and similar technologies to enhance your experience:

• Essential cookies for basic functionality
• Analytics cookies to understand usage patterns
• Preference cookies to remember your settings
• You can control cookie preferences through your browser settings

10. International Data Transfers

Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place for such transfers.

11. Children's Privacy

Our services are not directed to children under 13. We do not knowingly collect personal information from children under 13. If we become aware of such collection, we will delete the information promptly.

12. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new policy on this page and updating the "Last updated" date.

13. Contact Us

If you have any questions about this Privacy Policy or our privacy practices, contact us at [email protected].